Shipping policy

Effective: July 6, 2026

Free shipping — lower 48

All orders ship FREE to the contiguous United States (lower 48 states + DC) via UPS from our shop in Wheat Ridge, Colorado. Most in-stock orders ship the next business day; made-to-order items and full skid plate packages may take 7–14 business days to fabricate before shipping.

Alaska, Hawaii, US territories, military addresses, and Canada ship at calculated UPS/DHL rates shown at checkout.

We do not ship to PO Boxes.

Transit times (after ship date)

Destination	Carrier	Cost	Transit time
Contiguous 48 states	UPS Ground	FREE	3–5 business days
Alaska & Hawaii	UPS	Calculated at checkout	5–10 business days
Canada	DHL	Calculated at checkout	4–8 business days

Orders placed Friday after 12:00 PM MT, on weekends, or on US federal holidays begin processing the next business day. Large orders may ship in multiple packages; each has its own tracking number. Other international destinations: email matt@juggernautusa.com for a custom quote.

Canada — customs, duties & taxes

Canadian orders ship DDU (Delivered Duty Unpaid). You are responsible for import duties, GST/HST/PST, and brokerage fees assessed at delivery; DHL will collect these before final delivery. We declare full purchase value — we cannot mark shipments as "gift" or under-declare.

Tracking

You'll receive a shipment confirmation email with tracking as soon as your order leaves our facility. No tracking within 7 business days? Email matt@juggernautusa.com.

Local pickup — Wheat Ridge, CO

Juggernaut USA
4840 Van Gordon St, Unit 300
Wheat Ridge, CO 80033

Select "Local Pickup" at checkout. We'll email you when it's ready — typically within 2 business days. Bring a photo ID matching the order name.

Damaged shipments

Inspect your shipment on arrival and report damage within 48 hours to matt@juggernautusa.com with photos of the packaging and item. Keep all original packaging until the claim is resolved. We'll replace or refund once the carrier claim is opened.

Lost packages

If tracking shows delivered but nothing arrived, check neighbors and your local carrier facility, then email us within 7 days of the marked-delivered date.

Address changes & refused shipments

Once shipped, we can't reroute. Refused or wrong-address returns incur return shipping and reshipment fees. Canadian orders refused over unpaid duties: outbound shipping is non-refundable.

Returns

See our Return Policy.

Questions?

Email matt@juggernautusa.com or call the shop.